Support Ticket

You have encountered a bug or would like to request a new feature? Then you are in the right place. Please fill in all required fields to create a ticket. You will then receive a confirmation email with your ticket ID.

In urgent cases, please contact support@teamnext.de quoting this ID.

Support Ticket

You have encountered a bug or would like to request a new feature? Then you are in the right place.
Please fill in all required fields to create a ticket. You will then receive a confirmation email with your ticket ID.

In urgent cases, please contact support@teamnext.de quoting this ID.

Name

Email(Required)

Type(Required)

Short description(Required)

Priority(Required)

Serious malfunction

Other malfunction

Other report

Media Hub - User

Noticed on

DD slash MM slash YYYY

Domain

Media Hub

Media Portal

File sharing

Settings

Other

Affected

All users

Administrators

Users

Guest users

Externals

Other

Browser

Microsoft Edge

Google Chrome

Mozilla Firefox

Apple Safari

Other

View

Desktop / notebook

Mobile

Tablet

Other

Description(Required)

Please describe the error in as much detail as possible. What did you expect and what actually happened?
List all the steps you took and attach screenshots if necessary so that we can reproduce the error.

Description(Required)

Please describe the desired function in as much detail as possible. What should the feature do and what problem should it solve? Attach screenshots, sketches or mockups if necessary. This makes it easier for us to get a clear picture of your idea.

Screenshots / screencasts

Drop files here or

Accepted file types: jpg, gif, png, pdf, mp4, mov, Max. file size: 128 MB, Max. files: 5.

Name

This field is for validation purposes and should be left unchanged.

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